Header Image for Oakley and Deane Parish Website

Authorities - Who to Call

Introduction

The area has a wide range of facilities with a complex network of ownership and responsibilities of maintenance. The information listed below will hopefully explain who to contact and why sometimes getting things implemented, fixed or renewed isn’t as easy as you would think!

Regardless of who is ultimately responsible, the Parish Council is well connected with both Basingstoke & Deane Borough Council and Hampshire County Council so you can contact any councillor or the clerk, should you prefer.

Quick Guide - who does what in Oakley  

Key:

AM

Assists with maintenance

OL

Owns/Leases

C

Cuts most on County’s behalf

OM

Owns/Manages

F

Finances

P

Pays towards requested extra lighting

GOM

Borough generally owns/manages grassed areas between properties / forming open spaces

R

Responsible

L

Leased from Wootton St Lawrence PC

RE

Rents from Malshanger Estate

M

Manages

U

Managed by User Committee

MM

Manages/Maintains

 

 

Parish

Borough

County

Church

Other

Upper Farm Road, Avon Road
play areas, play kit

R

 

 

 

 

Tennis court, Beack Park skate park

R

 

 

 

 

Peter Houseman Ground and Beach Park (sports pavilions, grounds maintenance, litter picking, tree and shrub management)

R

OL

 

 

 

Newfound Sports Ground (sports pavilions, grounds maintenance, litter picking, tree and shrub management)

R

 

 

 

L

St Leonard's Church original churchyard and new burial ground (parish legally obliged to provide burial ground when Home Office closed original churchyard)

MM

F

 

 

 

St John's churchyard

 

 

 

M

 

Allotments

M

 

 

 

RE

Ponds and ducks!
(uncertain who owns)

M

 

 

 

 

Grass cutting – play areas, parks, green areas (borough owns St John's Piece, Kennet Way, Lightsfield play areas)

 

GOM

 

 

 

Grass cutting - highway verges in built up part of village

 

C

R

 

 

Roads, footpaths and pavements

AM

 

R

 

 

Street lighting

P

 

R

 

 

St Leonard's Centre and St John's Centre village halls

 

 

 

OM

 

East Oakley and Andover Road village halls

 

 

 

 

U

                   
  Basingstoke and Deane Borough Council Services

Opening hours
The Civic Offices are open:
Mon to Thurs: 8.30am - 5.00pm
Friday: 8.30am - 4.30pm
except Bank Holidays
Click here for directions

Post

Email

Civic Offices
London Road
Basingstoke
Hants RG21 4AH

Send general enquiries to  customer.service@basingstoke.gov.uk
(messages directed to most appropriate person)
You can also use an online email form

Website

www.basingstoke.gov.uk

Phone                                                        (01256) 844844

Benefits - housing & council tax

(01256) 810680

Business development

(01256) 845359

Council tax

(01256) 358555

Customer Contact Centre -
abandoned vehicles, asbestos
bonfires, car parking, dog wardens
drainage enquiries, dropped kerbs
food hygiene, licenses, noise complaints, pest control
refuse collection, roads & footpaths, street cleansing
street lighting, bus/travel tokens

Contact Centre operating hours:
Mon to Thurs: 8.30am - 5.30pm
Friday: 8.30am - 5.00pm

Phone: (01256) 844844
Fax: (01256) 845200
TextPhone: (01256) 845400
SMS Text Messaging: 07797 877006

Electoral registration

(01256) 845264

Housing -
waiting list enquiries
homelessness enquiries

(01256) 845393
(01256) 845250

Mayor's office

(01256) 845591

Planning applications and appeals

(01256) 844844

Planning enforcement

(01256) 845249

My Basingstoke is a service that has been integrated into Basingstoke and Deane Borough Council’s Website, which can offer a growing range of secure services online. Once you are registered and logged in as a My Basingstoke user, you can browse the Basingstoke and Deane Website and use additional features, such as:

  • Viewing your council tax bill online and making payments via a secure payment facility
  • Requesting pest control services
  • Requesting and paying for the green garden waste service
  • Notifying missed bins, graffiti and more
  • Viewing amenities in your area
 Hampshire County Council Services

Visit
Headquarters opening times:
8.30am - 5.15pm Monday – Thursday
8.30am - 4.45pm Friday
Maps and directions


Write
Hampshire County Council
The Castle, Winchester
Hampshire SO23 8UJ

Email
info.centres@hants.gov.uk
General enquiries form
Website www.hants.gov.uk

A-Z of Services

www.hants.gov.uk

Phone

Emergencies and out of hours

0800 028 0888
Free helpline for calls made within Hampshire
01962 870500
Calls from within the UK
0808 100 2484
Minicom for hearing and speech impaired customers within Hampshire
01962 841841
Main switchboard

01962 841841
(recorded message)
0845 600 45 55
For Adult services in Hampshire and Portsmouth
023 80 233344
For Adult services in Southampton

Further emergency contacts

Information Centres

Basingstoke information centre
Monday - Friday: 9.30am - 5.30pm
Saturday: 9.30am - 2.00pm

New Milton information centre
Monday to Friday: 8.45am - 4.30pm
Cash Office only Monday to Friday 8.45am - 3.30pm

Farnborough information centre
Monday -Tuesday 9.30am - 7pm
Wednesday - Friday 9.30am - 5pm
Saturday 9.30am - 4pm

Waterlooville information centre
Monday & Tuesday 9.30am - 5.00pm
Wednesday 9.30am - 1.00pm
Thursday 9.30am - 7.00pm
Friday 9.00am - 7.00.pm
Saturday 9.30am - 5.00pm

Winchester information centre
Monday to Friday 8.30am - 5.30pm

 


 Borough Councillors

Oakley and North Waltham Borough Councillors

Diane Taylor, Conservative
27 Croft Road
Oakley
Basingstoke
Hampshire RG23 7LA

Tel: 01256 781081
Click here for Member's own website

Rob Golding, Conservative
81 Oakley Lane
Basingstoke
Hampshire

Tel: 07891 544121

Stuart Frost,Conservative

16 Ascension Close

Basingstoke 

Hampshire 

 

Tel: 07961 265719

 

 County Councillors
 Candovers, Hampshire County Council Anna McNair Scott
Conservative
Click here to visit her webpage
 MPs and MEPs
 MP for NW Hampshire Kit Malthouse

Conservative

2 Church Close

Andover

SP10 1DP 

 

MEPs - 10 for the South East

Baroness Nicholson of Winterbourne
Liberal Democrat

www.emmanicholson.info

Caroline Lucas
Green
www.carolinelucasmep.org.uk

 

Ashley Mote
Independent

www.ashleymote.co.uk

Richard Ashworth
Conservative

 

Nirj Deva
Conservative

Sharon Bowles
Liberal Democrat
www.sharonbowles.org.uk

 

Daniel Hannan
Conservative
www.hannan.co.uk

Peter Skinner
Labour

 

Nigel Farage
UK Independence

James Elles
Conservative
www.jameselles.com